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Customer Service & Support
Payment methods
Payment methods
We offer a wide selection of secure and convenient payment options. Simply choose your preferred method during the checkout process.
Note: Most payment methods are free of charge. However, terms and conditions may apply depending on your creditworthiness or the payment provider.
Quick access:
1. Advance payment (bank transfer)

You will receive an order confirmation or pro forma invoice with our bank details via email. We will ship your order immediately upon receipt of payment.
Austria: BTV - Mayrhofen (EUR)
IBAN: AT31 1639 0001 3920 8846 | BIC: BTVAAT22MAY
Germany: Sparkasse Miesbach (EUR)
IBAN: DE18 7115 2570 0012 0441 52 | BIC: BYLADEM1MIB
Switzerland: BTV Staad SG (CHF)
IBAN: CH15 0852 5000 SA31 488AA | BIC: BTVACH22XXX
Please make your payment to this account in CHF only!
2. Purchase on account (B2B)

14 days net – only for companies, municipalities, foundations and institutions.
Private individuals should use "Klarna Pay Later" for purchasing on account.
Please ensure that you enter your VAT identification number (VAT ID) correctly (country code + number without spaces, e.g. DE123456789 or ATU12345678 ).
3. PayPal

Pay securely and quickly with your PayPal account. The amount will be debited directly from your linked bank account or credit card.
4. Credit card (Mastercard / Visa)

Pay conveniently with your credit card. Your card will be charged the total amount and the goods are usually shipped immediately.
5. Klarna (Instant, Invoice, Installments)

We offer various flexible payment plans for private customers through Klarna:
- Klarna Pay now (Sofort): Direct payment (formerly Sofortüberweisung).
- Klarna Pay later (invoice): Purchase on account as a private individual. 14-day payment term from delivery.
- Klarna Slice it (installment purchase): Pay in monthly installments (3 to 36 months). (Subject to credit approval, costs vary).
6. Amazon Pay
Use the payment and shipping information stored in your Amazon account. You don't need to re-enter any information.
7. Apple Pay
Pay seamlessly with your iPhone, iPad, or Mac via the Wallet app. Confirmation is easy with Touch ID or Face ID.
8. iDEAL | Wero

Wero ist the new, Europe-wide standard for real-time mobile payments. As the modern successor to iDEAL and giropay, Wero enables bordless, instantaneous payments directly from account to account.
Whether local or international: The transaction is processed with the utmost security and convenience directly via yout familiar bank app or your Wero wallet - without any detours.
Country-specific & other payment methods

Payment upon delivery (DE/AT only).
Costs: DE: €16.00 | AT: €4.75

Online banking in Germany.
Safe, fast & trusted.
Online banking in Austria.
Direct processing.
Market leader in Belgium (Mister Cash).
Safe and fast.
Most used in Poland.
Supports over 165 banks.
Europe-wide standard.
Duration approximately 1 working day.

For customers of ING Belgium.
Securely via Home'Bank.
Belgium. Via smartphone app or online banking.

Belgium. With the option to "pay later".
Do you have questions about a payment method? Contact our customer service.