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Return policy

Information concerning your returns...

You have a 14 day return right on all orders!!

If you don’t like what you got, you can undo the entire order within that period. The cancellation does not require any stated reason or mandatory form, so it can be made in oral or text form (e.g. by an email, fax, mail or by our cancellation form).

PayPal returns costs refunded (see for yourselve on the PayPal homepage)!

Your return costs refunded wth PayPal, worldwide


Please Notice:
- Please not you can only return not-used and not damaged items in the original packaging (the return cost you have to pay yourself)
- Please pack the goods in suitable packaging.
- We will Refund of entire product after it has arrived and checked.

-------------------- Please send the package to one of the following addresses:

Return address for Germany customers only:
Schrama Handels GmbH
c/o Logoix / 50631
Wasserburger Str. 50a
83395 Freilassung
+49 8654 4089990

Return address for Austrian customers and all other countries:
Schrama Handels GmbH
Hollenzen 87
6290 Mayrhofen
+43 5285 63067

Please note down the number that is printed on your return reciept. You can use this number to track the progress of your return online and also to check whether it has successfully arrived at our warehouse. Please keep the postage receipt when returning your package; in the case of the package being lost in transit, the receipt will be required for tracking purposes. We will only assume responsibility of the package when it has arrived at our warehouse. You will be informed by Email as soon as we have received it.

Return policy
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